Frequently Asked Questions

Beginning therapy can come with a lot of questions — and that’s completely okay.

Below are answers to some commonly asked questions about the therapy process, scheduling, and what clients can expect when working with Carmen Garcia Therapy.

  • Therapy can be beneficial for anyone seeking support, clarity, emotional healing, or personal growth. You do not need to be in crisis to begin therapy.

    Many clients seek therapy while navigating anxiety, stress, relationship challenges, life transitions, burnout, grief, or simply wanting a safe space to process emotions and better understand themselves.

  • The first session is an opportunity to get to know one another and discuss what brings you to therapy. Together, we will explore your goals, current challenges, and what support may feel most helpful for you moving forward.

    There is no pressure to share everything immediately — therapy moves at a pace that feels comfortable and supportive for each client.

  • Yes. Therapy sessions are confidential, with limited exceptions required by law related to safety concerns or legal obligations. Your privacy and emotional safety are deeply respected throughout the therapeutic process.

    Additional details regarding confidentiality and informed consent will be discussed prior to beginning services.

  • Yes. Secure telehealth sessions are available for clients seeking flexible and accessible care from the comfort of their own space.

    Virtual therapy allows clients to receive support while maintaining convenience and privacy.

    • Anxiety and stress

    • Burnout and emotional overwhelm

    • Relationship challenges

    • Trauma and difficult life experiences

    • Self-esteem and identity concerns

    • Life transitions

    • Emotional wellness and personal growth

    Each treatment approach is personalized to the unique needs and goals of the client.

  • Standard therapy sessions are typically 50 minutes unless otherwise discussed.

    Session frequency may vary depending on each client’s needs, goals, and level of support desired.

  • Yes, however insurance coverage and payment options may vary. Please contact the office directly for current information regarding accepted insurance plans, private pay rates, and billing questions.

    • Anthem Blue Cross Blue Shield

    • Quest Behavioral Health

    • Carelon Behavioral Health

    • Aetna

    • Cigna

    For more information visit our new clients page here.

  • Starting therapy for the first time can feel unfamiliar or even intimidating. It is completely normal to have questions or feel nervous in the beginning.

    Therapy is a collaborative process designed to create a supportive, nonjudgmental environment where you can explore your experiences at your own pace.

  • Clients are kindly asked to provide at least 24 hours notice for cancellations or appointment changes. Late cancellations or missed appointments may be subject to a cancellation fee.

  • Finding the right therapist is an important part of the therapeutic process. The initial consultation offers an opportunity to discuss your needs, ask questions, and determine whether the therapeutic relationship feels supportive and aligned for you.

    The goal is always to help clients feel comfortable, respected, and supported throughout their care journey.